Our Policies

No questions asked! We want to be sure you get to experience the beauty of Asheville and WNC! We require a 50% deposit, which is non refundable, however if you cancel at least 72 hours in advance, FOR ANY REASON, we will hold that deposit and let you use in the future towards any adventure we provide(pending availability). You won’t loose it – you just need to find time to reuse it! Cancellations within 24 hours of booking will be issued a full refund (as long as activity is booked 7 days in advance). If you must cancel within 72 hours of your trip your deposit will be forfeited.

The U.S. Department of Agriculture (USDA) prohibits discrimination against its customers, employees, and applicants for employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or if all or part of an individual's income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all programs and/or employment activities.) If you require this information in alternative format (Braille, large print, audiotape, etc.) contact USDA's TARGET Center at (202) 720-2600 (voice and TDD). If you require information about this program, activity, or facility in a language other than English, contact the USDA agency responsible for the program or activity, or any USDA office. To file a complaint of discrimination, write to USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, DC 20250-9410, or call (866) 632-9992(voice). TDD uses can contact USFA through local relay or the Federal relay at (800) 877-8339 (TDD) or (866) 377-8642 (relay voice users).. USDA is an equal opportunity provider and employer."

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